1. Introduction

Welcome to Midwest Home Services (“we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose information when you visit or use our website (the “Website”) or contact us about house cleaning services Kansas City residents request, deep cleaning Kansas City inquiries, move out cleaning Kansas City scheduling, or handyman services Kansas City appointments. By using our Website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you choose to provide when you contact us, request a quote, or schedule services. This may include:

Contact details: name, email address, phone number

Service details: the type of service you’re requesting (cleaning or handyman), preferred dates/times, property type, and notes you share (e.g., areas of focus, repair needs)

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information, such as:

Device and log data: IP address, browser type, operating system, pages viewed, time spent on pages, and referring/exit pages

Usage data: how you interact with the Website so we can improve performance and user experience

(Note: If we use cookies or similar technologies, they are typically used for basic site functionality, analytics, and improving the user experience.)

3. How We Use Your Information

We use the information we collect to:

Respond to requests, questions, and quote inquiries

Schedule and provide services, including cleaning and repair services

Communicate with you about your request (confirmations, updates, and follow-ups)

Improve our Website, content, and service experience

Monitor and analyze Website usage, performance, and trends

Help protect against fraud, misuse, and security risks

4. Disclosure of Your Information

We do not sell your personal information. We may share your information only in limited situations, including:

Service providers: We may use trusted third-party providers for tools like website hosting, analytics, or communication systems. These providers can access personal information only as needed to perform services for us.

Legal requirements: We may disclose information if required by law, subpoena, court order, or if we believe disclosure is necessary to comply with legal obligations or protect our rights and safety.

5. Your Choices

You can choose not to provide personal information. However, this may limit our ability to respond, provide a quote, or schedule your requested service. You may also contact us to request updates or corrections to the information you’ve shared.

6. Security

We take reasonable steps to protect your personal information using appropriate technical and organizational safeguards. No method of transmission or storage is 100% secure, but we work to protect your data from unauthorized access, misuse, or disclosure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:
Midwest Home Services
Phone: +1 (913) 265-6837
Location: Kansas City

By using the Midwest Home Services Website, you agree to the terms of this Privacy Policy. Please review this page regularly for updates.